Shipping policy
Shipping Policy
At NorthNest, we aim to provide fast, reliable shipping on all orders.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Once your order is processed, it will be shipped and you’ll receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times vary by location:
- Canada & United States: 7–14 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout and displayed before completing your purchase. We may offer free shipping promotions from time to time.
Tracking
Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear after shipment.
Customs & Duties
Customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the item price or shipping cost.
Incorrect Address
Please ensure your shipping address is correct at checkout. NorthNest is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us and we’ll be happy to assist.
📩 Contact Us:
If you have any questions about shipping, reach out to us at contactnorthnest@gmail.com